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Childrens Mosaic New Navigation READ ONLY

Short URL https://socialcare.ealingcpd.org.uk/courses/bookings/c_detail.asp?cid=16473 
Event code SC 20/141 
Event description

Overflow course if needed this week


Your surface pro is NOT required for this Training.
Childrens Mosaic New Navigation
READ ONLY HALF DAY

Introduction to information systems at Ealing
What to do, what not to do, obligations and expectations in respect of DPA1998
Logging in… and logging out
The Home Page and its contents
The differences between the various workviews
Language – ‘Workflow Items’, Requests, Actions
Toolbar options
Searching for and Finding Records (people, workers, orgs)
Use of wild cards in searches
Use of ‘sounds like’ search options
Finding client records via Recently Viewed or Case Allocations
Finding workers via Find Worker
Finding organisations via Find Organisation including use of wild cards
How to get Worker and Organisations entries updated and new ones added
Under Personal Details Menu
Update of basic details, addresses, telephone numbers
Creating Professional Relationships – GP, School, allocated Worker
Creating Personal Relationships
Genogram
Warning Notes (and Staff Safety Panel, plus reference to CCD
General file notes
Registrations
Workflow Items
Using Workflow Items – primary form, secondary forms, optional forms and etters
Workflow Item ‘Tool Tray’ – what the buttons do
Workflow Items control panel handout
Demonstrate use of ‘Start’ button to launch CFE
Requests
Actions
Workflow mapping
View workflow history
Requesting deletion of Workflow Items or Case Notes or Documents
Documents (inc. attaching)
Advise students of Ealing’s document naming convention
Case notes
Additional Information
Tabs (Health, Education, Offences, Registrations, Non-LAC Legal Status)
Changes to the Education tab (C&F only)
Child Protection History (spotting multiple registrations, transfers-in)
Restricted records
Where to get help and support
– Our contact details, Mosaic Support Team details
Where to find Ken and Stephen’s contact information
How to contact the Mosaic IT Team
What is in other training courses and modules and how to find them
CPD online – how to find it, what it contains, where to find ‘how to’ guide
Currently listed Mosaic training courses
How to request bespoke training sessions from Ken & Stephen
Looking at Ken and Stephen’s Outlook calendars
Cautionary Contacts Database
– not strictly Mosaic, but five-minute introduction to it

 
Training objectives  
Subject areas
Target audience
target audience
Venue
Training Room 1.1, Greenford Service Centre, First Floor, UB6 9LB
venue
Admin contact Training Social Care (trainingsocialcare@ealing.gov.uk)
Event Commissioner Training Social Care (trainingsocialcare@ealing.gov.uk)
Tutor(s)/Facilitator(s)
tutors
Course Costs
Standard cost£0.00
Funding information
Start date Friday 15 November 2019
Times 09:30 - 12:30
Number of sessions 1